Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Friendly staff
Comfortable room
Location far from attractions
Service could improve
6.8/10
Nice
Rooms
7.5
Location
5.0
Service
6.0
Dining
6.5
Guest reviews
6.8/10
based on 15 reviews
4/5
based on 16 reviews
6.2
6.2/10 based on 6 reviews
#35 of 80 hotels in Ulaanbaatar based on Tripadvisor
Sebastian
United Kingdom,
December
2024
6.2/10
I had a mixed experience at this hotel. The rooms were spacious and generally clean, but I was disappointed to find that there was no hot water for most of my stay. The staff was friendly but struggled with English, which made some requests challenging. The location isn't great as it's about 5-6 km from the main attractions, but it is close to Mongolia International University and the Roman Catholic Cathedral. Overall, it’s decent value for the price, but there are definitely areas for improvement.
Rooms
7.0
The rooms were large and mostly clean, though I did face an issue with hot water not being available until late in the evening.
Service
5.0
The service was friendly but not very efficient, and the staff struggled to communicate in English, which made it difficult when I needed assistance.
Location
5.0
The hotel is located around 5-6 km out of town, making it not ideal for exploring nearby attractions, although it's next to Mongolia International University and the Roman Catholic Cathedral.
Dining
7.0
The dining options were interesting with a mix of Asian and Western food, and I found it satisfactory by Western standards.
Facilities
6.0
Facilities were decent, but I felt they could be better maintained.
Mike
United Kingdom,
December
2024
7.4/10
I stayed at this hotel for one night and overall it was a decent experience. The room was made up nicely with an extra bed prepared as I requested. The staff was friendly and helpful, but there were a few hiccups during my service experience. The location wasn't ideal as it's quite far from the city center, but if you’re near the Catholic Cathedral or the university, it’s convenient. Dining options were interesting but limited by my standards, which was a bit of a letdown.
Rooms
8.0
The room was comfortable with an extra bed available for my stay.
Service
6.0
The staff was very friendly and tried to be helpful, but they seemed a bit lost at times.
Location
5.0
The hotel is about 5-6 km out of town and not close to many attractions, except for the Roman Catholic Cathedral and Mongolia International University.
Dining
7.0
The dining options featured an interesting mix of Asian and Western food, although it felt more tailored for Korean travelers.
Facilities
Friendly staff
Location far from attractions
Aaron
United Kingdom,
December
2024
7.8/10
I stayed at a hotel that's a bit out of the way, about 5-6 km from downtown, which isn’t the most convenient location. The rooms were clean and I appreciated that they managed to set up an extra bed for me. The dining options could cater better to international tastes. Service was friendly, but not very efficient, which was a letdown. Overall, while it had its highlights, it wasn't the ideal stay considering the price and location.
Rooms
7.0
The rooms were clean and I was pleased that they set up an extra bed for my short stay.
Service
6.0
The staff was friendly, but the service was a bit inefficient when it came to requests.
Location
5.0
The hotel is about 5-6 km out of town and not close to many interesting spots, just the Roman Catholic Cathedral and Mongolia International University.
Dining
5.0
Dining was okay by Western standards, but the choices seemed more tailored for Korean guests.
Facilities
6.0
Facilities were basic, and nothing stood out as particularly impressive.
Emma
United Kingdom,
December
2024
6.4/10
I had a mixed experience at this hotel. The rooms were spacious and well-lit, making for a comfortable stay. The service was friendly, but they seemed a bit overwhelmed at times. The location is quite far from the center, which was inconvenient for exploring. Dining options were interesting with a mix of Asian and Western food, but not exceptional. Overall, it offers good value for money if you're okay with the distance from the main attractions.
Rooms
8.0
The rooms were very spacious, light, and provided good working space.
Service
6.0
The staff was friendly and helpful, but they lacked efficiency in serving guests.
Location
5.0
The hotel is about 5-6 km out of town, not near any particularly interesting areas aside from the Roman Catholic Cathedral and Mongolia International University.
Dining
7.0
Dining was okay by Western standards, featuring an interesting collection of Asian and Western food.
Facilities
6.0
The facilities were decent but not standout; I didn’t find any particularly special features.
Thomas
United Kingdom,
November
2024
7.0/10
I had a mixed experience at the hotel. On the plus side, the rooms were spacious and clean, thanks to my request for an extra bed. The staff was really helpful and made me feel welcome. However, the location was a bit out of the way, around 5-6 km from the city center, and the dining options could use some improvement. Overall, it’s good value for money, but with some notable downsides.
Rooms
8.0
The rooms were very spacious, light, and clean, with ample workspace.
Service
9.0
The staff was very helpful and friendly during my stay.
Location
5.0
The location isn’t ideal, being about 5-6 km out of town, but it is next to the Roman Catholic Cathedral and Mongolia International University.
Dining
6.0
The dining experience was just okay; it had a mix of Asian and Western food that seemed more tailored for Korean travelers.
Facilities
7.0
The hotel had decent facilities, but nothing particularly stood out.
Robert
United Kingdom,
November
2024
7.2/10
I had a mixed experience at this hotel. On one hand, the staff was genuinely friendly and welcoming, and having an extra bed available for our room was a nice touch. On the flip side, the room cleanliness issues and lack of hot water were pretty disappointing. Plus, the location is quite far from the main attractions, which made getting around a bit tedious.
Rooms
5.0
The room had a comfortable setup, but it wasn't properly cleaned, and we faced issues with hot water for most of the day.
Service
6.0
The staff were friendly and tried to help, but there were some communication issues, especially with English-speaking guests.
Location
5.0
The hotel is about 5-6 km out of town, which isn’t great if you want easy access to interesting spots. However, it is next to the Mongolia International University and the Roman Catholic Cathedral.
Dining
7.0
The dining was decent, offering a range of Asian and Western foods, but definitely seemed geared towards Korean travelers.
Facilities
6.0
Facilities were basic and nothing to write home about, but they were functional.
Sophia
United Kingdom,
October
2024
8.2/10
I had a decent stay at this hotel, which was pretty spacious and well-lit, making it quite comfortable overall. The reception and head porter were helpful, but on the flip side, the service in the dining area lacked efficiency and at times communication was a struggle. The location isn't the best, being about 5-6 km from the town center, but the food selection offered a nice mix of Asian and western options, though it might not suit everyone's taste.
Rooms
9.0
The rooms are very spacious and filled with natural light, offering a good working space.
Service
6.0
The service had its ups and downs; while the staff was generally helpful, they sometimes struggled with efficiency and communication.
Location
5.0
The hotel is located about 5-6 km out of town, near the Roman Catholic Cathedral and Mongolia International University, but it's not close to many interesting places.
Dining
7.0
The dining experience showcased an interesting collection of Asian and Western food, although it seemed tailored more for Korean travelers.
Facilities
6.0
Facilities were adequate, but nothing extravagant; it definitely felt more basic than luxurious.
Jacob
United Kingdom,
October
2024
8.0/10
I had a mixed experience at this hotel. The rooms were spacious and had good lighting, making my stay comfortable. The staff, especially the head porter, were friendly and helpful, but communication was a challenge at times. The location was quite far from the town center, which made things less convenient for exploring. Dining options were decent but could cater more towards Western tastes. Overall, it’s a good value for a short stay, but it has its limitations.
Rooms
8.0
The rooms were very spacious, light, and provided great working space. I appreciated the extra bed that was arranged prior to my arrival.
Service
6.0
The head porter was very friendly and helpful, but I found that some staff struggled with English, which made it hard to get basic requests fulfilled.
Location
5.0
The hotel is about 5-6 km out of town, not really close to any interesting spots aside from the Roman Catholic Cathedral, which is a bit limiting for sightseeing.
Dining
7.0
Dining had an interesting mix of Asian and Western food, though it seemed more set up to cater to Korean travelers. Overall, it was okay by Western standards.
Facilities
6.0
Facilities were decent, but nothing particularly outstanding or memorable during my stay.
Sophia
United Kingdom,
October
2024
6.6/10
Overall, my stay at the hotel had its highs and lows. The rooms were spacious and comfortable, making for a pleasant stay. The staff was friendly, though service could be slow at times. The location was a bit far from the main attractions, which wasn't ideal. The dining options were decent, but not remarkable. Overall, it offered good value for money but had room for improvement.
Rooms
8.0
The rooms were spacious and comfortable, and we appreciated the extra bed that was provided upon request.
Service
6.0
While the staff was friendly and helpful, there were moments when the service felt inefficient, especially with requests for cutlery and food refills.
Location
5.0
The hotel is located about 5-6 km out of town, which was inconvenient since it wasn't near many interesting places, apart from the nearby Roman Catholic Cathedral.
Dining
7.0
Dining was a mix of Asian and Western food. It was okay by Western standards, but it seemed specifically aimed at Korean travelers.
Facilities
7.0
Facilities were decent, but nothing stood out as luxurious or exceptional during my stay.
Samuel
United Kingdom,
September
2024
7.6/10
The hotel is conveniently located next to Mongolia International University and the Roman Catholic Cathedral. My room was spacious and clean, providing a good working space, but unfortunately, there were days with no hot water during the day. The service was friendly, although not everyone spoke English well, which made some requests a bit challenging. Overall, it’s an affordable option, but the slightly inconvenient location and service inefficiencies were drawbacks.
Rooms
8.0
My room was large, clean, and had plenty of natural light, with a good working space, making it comfortable for my stay.
Service
6.0
The staff was generally friendly and helpful, but there were some communication issues as they didn't speak much English, which affected service efficiency.
Location
5.0
The location isn't the best; it's about 5-6 km out of the main town and not near many attractions besides the university and cathedral.
Dining
7.0
Dining options were decent, featuring a mix of Asian and Western foods, but could be more varied.
Facilities
7.0
The hotel offered some nice facilities, although they could have been better maintained.
Michael
United Kingdom,
September
2024
6.8/10
I stayed at this hotel, and while the rooms were spacious and well-maintained, the location was a bit lacking as it was several kilometers out of town. The service had its ups and downs; some staff were friendly, but communication was a challenge at times. Dining was decent, with an interesting mix of Asian and Western food, but it didn't fully meet my expectations. Overall, it offers good value for the money, but there are areas that need some improvement.
Rooms
9.0
The rooms were very spacious, bright, and offered a good working space.
Service
6.0
Some staff members were friendly and helpful, but there were issues with communication and efficiency.
Location
5.0
The location is not ideal, being about 5-6 km out of town and not close to many interesting places.
Dining
7.0
The dining offered an interesting collection of Asian and Western meals, though it was just okay by Western standards.
Facilities
7.0
Facilities were decent, contributing positively to the overall stay.
Amelia
United Kingdom,
September
2024
6.0/10
I had a mixed experience at this hotel. While the rooms were spacious and clean, the lack of hot water during the day was quite frustrating. The staff was friendly but not very efficient, which was a drawback. The location isn't ideal, being 5-6 km from the town center, although it's next to the Roman Catholic Cathedral and Mongolia International University. Overall, it’s decent for the price, but there are a few areas that could use improvement.
Rooms
8.0
The room was large and clean, which I appreciated. However, we did request an extra bed, which was available.
Service
5.0
The service was a bit hit or miss. While the head porter was friendly and helpful, the rest of the staff struggled with English and were often slow to respond to requests.
Location
5.0
The hotel is situated about 5-6 km out of town, and aside from being near the university and a cathedral, there wasn't much to explore nearby.
Dining
6.0
Dining options were quite okay, with an interesting mix of Asian and Western dishes. However, it felt like they were catering mostly to Korean travelers.
Facilities
7.0
The facilities were decent, but nothing extraordinary stood out to me during my stay.
Parker
United Kingdom,
August
2024
5.6/10
The hotel is located about 5-6 km from the city center, so it lacks immediate access to interesting attractions. However, the rooms were clean and made up nicely for my one-night stay, and the staff was generally friendly and helpful. The dining options offered a unique mix of Asian and Western cuisine, though the breakfast could use more variety. Overall, it's decent for a short stay but not ideal for those wanting to explore the city.
Rooms
7.0
The rooms were clean and made up well for my stay, comfortable enough for a single night.
Service
6.0
While some staff were very friendly and helpful, I did encounter a language barrier that made requesting cutlery and food refills confusing.
Location
5.0
The hotel is not ideally located, being 5-6 km out of town and only close to a couple of landmarks.
Dining
5.0
Dining had an interesting collection of Asian and Western foods, but breakfast could definitely improve for those seeking more options.
Facilities
6.0
Facilities were adequate but nothing stood out as exceptional.
Jordan
United Kingdom,
July
2024
5.8/10
I had a decent stay overall. The rooms were large and clean, plus the extra bed I requested was set up without any issues. However, the service left a bit to be desired as some staff struggled with English and were not the most efficient. The location isn’t great, about 5-6 km out of town and lacking nearby attractions. The dining options were interesting, with a mix of Asian and Western foods, though not ideal by Western standards.
Rooms
8.0
The room was large and very clean, and they even accommodated my request for an extra bed.
Service
5.0
The head porter was very helpful, but many staff members seemed clueless when we needed help, especially with food refill requests.
Location
5.0
The hotel is not ideally located, about 5-6 km out of town and not near much besides the Roman Catholic Cathedral and Mongolia International University.
Dining
6.0
The dining experience had an interesting collection of Asian and Western food, but it was only okay by Western standards.
Facilities
Matthew
United Kingdom,
July
2024
5.4/10
The hotel had some ups and downs during my stay. While the staff was friendly and helpful, I faced issues with the cleanliness of the room and hot water availability. The location isn't the best, being about 5-6 km from the town center and not near any attractions, though it is close to a couple of landmarks. Overall, it offers decent value for money, but the experience could be improved significantly.
Rooms
5.0
The room was not particularly clean, and I struggled with having hot water until late in the evening.
Service
6.0
The staff was generally friendly, but at times they were not efficient, especially when I needed cutlery and food refills.
Location
5.0
The hotel is located about 5-6 km out of town, which isn't ideal, but it is next to the Roman Catholic Cathedral and Mongolia International University.
Dining
7.0
Dining options included a mix of Asian and Western food, which was okay by Western standards, but the setup seemed more accommodating for Korean travelers.
Facilities
5.0
The facilities were average, and nothing stood out as particularly impressive.
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